Managed IT Services
Beginning in May of 2000, Superior Document Solutions quickly earned a reputation for high quality IT support and superior service providing IT solutions. Priding ourselves on client retention and excellent service as a professional managed IT services provider, Superior Document Solutions has maintained over 99% client retention for managed IT services and IT solutions for both large and small businesses in Atlanta since offering our information technology services. We provide expert level technology support, with fixed cost programs to fit your business needs.
We offer a variety of services for outsourcing IT support, whether you’re looking for complete IT outsourcing, IT Consulting, Co-Managed IT Support, or other service offerings, our certified professionals can help define your specific IT needs and provide expert service.
Only need partial IT management? Our technology services can be adjusted to fit your business needs. Let us know what you need or request a free consultation. We’ll put together an IT team personalized for you and your business.
Don’t have an IT department? Our Complete IT Outsourcing services model consists of a group of systems engineers, IT professionals, our continuously refined processes and market leading new technology to optimize your workflow and business goals. As each industry must adhere to unique regulations and priorities, we develop customized solutions for healthcare, education, non-profit and small business technical support.
At Superior Document Solutions, service comes first, which is why we offer Live Help Desk IT Support 24 hours a day, 7 days a week, 365 days a year and have the fastest service request response time in the industry–getting back to you with a solution in four hours or less, guaranteed. We know when your business need IT support, there is no room for downtime.
Our backup and disaster recovery services are a complete business continuity solution. This is our most popular it service offering that we implement for allour complete IT outsourcing clients in addition to clients that are only seeking server IT support. We currently provide backup IT solutions for businesses of all sizes and industries.
Our network operations and monitoring services provides technical support, monitoring, and ITmanagement ofyour network, servers, databases, firewalls, devices, and related IT infrastructure through cloud services, including installation of updates and patches.
Fewer things are more important these days than keeping your data safe, especially for your business. Our Cybersecurity technology services and anti-virus and anti-malware protection monitor, control, and protect your networks, programs, devices, and data center from cyber-attacks.
Cloud services provide IT infrastructure, platforms, and/or software that allow your business to access all the information at your office data center and network from anywhere, using nothing more than a computer, operating system, and internet connectivity. Need help allowing your employees to seamlessly work from home? We’ve got you covered with cloud services.
Like cloud services, our remote monitoring and remediation services allow us to monitor your network through a set of information technology tools 24 hours a day, 7 days a week, and 365 days a year. This way, we can prevent major system errors before they happen, and help give you peace of mind.
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Our IT services are completely customizable to provide the best and most efficient IT support for your business. Contact us today for a free consultation of your IT needs and business goals.