The Advantages of Outsourcing Your IT Support and Services

IT departments consist of complex hardware, software, and computer network systems that perform a wide variety of vital business functions including email and document creation, customer relationship management, and accounting and financial processes in addition to back-end functions including anti-virus protection, security, server monitoring, and data backup/recovery. An in-house IT department requires a serious commitment and large investment in talent and infrastructure to cover all these functions—a challenge for most small to mid-sized businesses. Most often it is a smarter choice to outsource IT support and services.



After taking into account the salaries, benefits, training, and education costs of in-house employees along with department infrastructure and expenses (hardware, software licenses, networks, servers, security, cloud service subscriptions, maintenance costs, etc.) the cost-effectiveness of outsourcing your IT needs is obvious. An outsourced IT service has multiple techs with multiple skill-sets already trained and certified to handle your IT needs at a fixed monthly rate. Plus, no need to be concerned with the hire-train-turnover revolving door that keeps many in-house IT employees on a perpetual learning curve, outsourcing your IT services resolves you of the financial burden of keeping employee’s educated and expands your access to a tech team with a greater overall knowledge base.


Quick Implementation of New Technology

Use of the latest technology can help you gain a competitive edge by streamlining processes, allowing your company to take advantage of opportunities more quickly, and providing the resources to start new projects right away. An IT provider has access to advanced technology and resources at a rate that an in-house IT staff likely does not. They also provide ongoing training and education courses to always keep their staff up to date with the latest technologies.


Stay Focused on Your Core Business

Managers have limited time and attention—there are only so many hours in the day! By outsourcing your IT needs, you can focus on your core business functions and your customers’ needs without being distracted by complex IT decisions. You can also derive the greatest benefit from your staff’s talents by allowing them to dedicate their time and strengths to their core competencies.


Compliance and Security

Protect client data, credit card numbers, and sensitive competitive information with the proper infrastructure to ensure adequate security compliance. An IT provider familiar with compliance standards will ensure all areas of your IT environment are up-to-date and running smoothly by performing regular audits and verifying that backups are working to minimize the risk of catastrophic occurrences.



24/7/365 Monitoring and Availability

Even the best in-house IT team has downtime (breaks, holidays, etc.) but a reputable and competitively outsourced IT firm can provide around the clock support.


Trust Superior Document Solutions

When choosing Superior Document Solutions you can rest assured we are going to provide a complete and efficient IT management solution that works for your business or organization. Our IT management solutions allow us to completely take over and manage your IT services allowing you to concentrate on what matters most, your business! Call 770-446-5325 or contact us through our online form to get started today!













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